assembly and troubleshooting

What do I need to do when my bike arrives?

Orders are shipped directly from our warehouse to you.  Whilst we take great care in assembling and packaging our bikes in accordance with CPSC and ISO standards, you will need to spend some time assembling the bicycle.  For the safest ride and the best possible performance from our products we recommend that you have your local bike shop assemble and tune the bike for you.

For Sprinter Pedal Bikes:

  • Install the pedals
  • Install the front wheel
  • Install and then tighten in place the handlebar
  • Install the seat post and adjust to height
  • Tune/adjust shifting and or chain tension
  • Tune/adjust brakes
  • Set tires to your preferred pressure
  • General inspection

For Charger Balance Bikes:

  • Install the front wheel
  • Install and then tighten in place the handlebar
  • Install the seat post and adjust to height
  • Tune/adjust rear brake
  • Set tires to your preferred pressure
  • General inspection

If your purchase is intended as a gift, please take the time to inspect and assemble the bike prior to the big day so that there is time to correct anything!

Balance Bikes

Click a link for the PDF document

 

 

Pedal Bicycles

Click a link for the PDF document

 

 

Some great videos....