Stampede Bikes want you to shop with confidence. That’s why we provide you with a “No-Hassle” satisfaction guarantee. If any item you purchase from us doesn’t meet your expectations, send it back within 30 days – we’ll issue a full refund of the original purchase price (minus shipping charges) via the same payment method you used originally.
If your purchase included any free promotional items don’t forgot to include the freebie item with your return so we can issue you a full refund.
How do I return Something?
Contact us first at support@Stampedebikes.com, so that we aware of your issue and can expect your return, we will at this time provide you with details on where to return your item.
If you are returning a bike as new unused for a refund you are responsible for return shipping charges. Stampede Bikes cannot be held responsible for any items lost or damaged in shipping.
Please allow the usual banking time for refunds to appear on your credit card statement. Stampede Bikes do not accept COD’s on returns.
If you paid by Credit Card, credit will be applied to the card used to place the original order. Please check the date on the credit card originally used. If the card is expired, the credit will not process.
You sent me the wrong thing
Please email us immediately regarding any mistakes on your order. We need to hear about problems within seven days of order receipt. It also helps us to maintain accurate inventory for all our customers.
It was damaged when I received it
All items that are shipped out from Stampede Bikes are in new and unused condition. If a package is delivered to you in damaged condition, you have the option of refusing delivery of a package with obvious damage. If you do receive a damaged package, please email us at support@Stampedebikes.com immediately.
We really appreciate your business and we are going to take care of you, please contact us whatever the question, we are happy to help and want to make your experience the best.
2 Year Warranty
Stampede Bikes offers a 2 year warranty on all bikes. Should you experience any mechanical issues with the bike please contact us directly at support@Stampedebikes.com so that we can help resolve your issue. We have a full range of parts and in most cases can get replacements out very quickly. Warranty excludes parts damaged through improper use or normally wear, such as tires. Stampede Bikes is not be responsible for mechanical failures or damage as a result of misuse.